Cancellations and amendments

Can I cancel my appointment?
Yes
Mon, 13 Dec, 2021 at 2:16 PM
How do I change my booking?
If you have any questions about your rebooking, please reach out to us by visiting our contact us page.
Mon, 13 Dec, 2021 at 2:17 PM
Can I rebook my test if my flight is delayed?
Yes
Mon, 13 Dec, 2021 at 2:17 PM
Are the test centers pre-security or pre-boarding?
Collinson has 3 testing centers - D22 (Pre-security), as well as D7 (Pre-boarding) and D40 (Pre-security).
Mon, 13 Dec, 2021 at 2:18 PM
Do I need to show ID to test?
Yes. You will need to provide your passport in order to successfully take your test and receive your results.
Mon, 13 Dec, 2021 at 2:18 PM